Literacy Aotearoa Charitable Trust We wanted to normalise some everyday phrases and move beyond 'Kia ora'. As part of our national approach all Literacy Aotearoa personnel were encouraged to use, " Kei te pēhea koe? and " Kei te pai ahau" as part of their day-to-day kōrero with learners, with one another, answering the telephone, or through email. We used these phrases as part of greeting one another when we came into our weekly Zoom National Karakia. Ngā mihi to all Literacy Aotearoa personnel for their enthusiasm in taking up the phrases and for continuing to use them as part of their daily mahi.